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FAQ2024-05-06T14:08:15+02:00

Frequently asked questions when buying an electric vehicle

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Do you still have some questions about the possible purchase of an electric car? Here you will find everything you need to know before considering buying an electric car. From insurance to the various financing options, we have all the information you need to make an informed decision.

Do you have any other questions?

Frequently asked questions about our electric cars

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How far can I really travel with an EV?2024-04-04T13:00:02+02:00

This will depend on a number of factors, i.e.: the car, its battery capacity, weather, driving style, etc.

Most EVs have a practical driving range of between 200 and 450 km on a full charge.

How soon will you be able to deliver my car?2024-04-04T13:01:02+02:00

The average lead time between finding you a car and delivery is 3 – 10 weeks but, depending on the type of car you are looking for and the place where the vehicle is currently located, the process might take a little less or more time. Cars we have in stock can be delivered straightaway.

What makes do you supply?2024-04-04T12:59:16+02:00

We make it our business to look for (the) car(s) that meet(s) your specific requirements. We are not tied to a specific make and can supply you with basically any make and type.

Where do the cars come from?2023-07-05T10:38:23+02:00

We have partnerships with a number of reputable dealers across Europe; the cars are inspected on the basis of more than 100 criteria and are still under warranty.

Frequently asked questions about financing options

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What are the various financing durations?2024-04-25T15:39:04+02:00

Depending on your status or financing option (instalment loan, financial leasing, operational leasing) there are various terms to maturity. If you opt for leasing, the date of initial registration applies.

Contact us to discuss your ideal term which can range from 12 to 60 months.
https://evshop.be/en/electric-fleet/

What type of financing do you offer?2024-04-25T15:37:22+02:00

At EVshop, we sell cars to private individuals, the self-employed, and SMEs, and, for each of these categories, we offer a comprehensive package of financing options.

Private individuals have a choice between traditional financing and a balloon loan. The latter is a type of financing that allows us to set a higher residual value. On maturity of the financing, you can either purchase the vehicle with a separate facility or commute it to another vehicle.

In the case of businesses, we offer financial renting, leasing, or operational leasing which gives you complete peace of mind.
https://evshop.be/en/electric-fleet/

Frequently asked questions about insurance

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What in the event of damage?2024-04-25T09:38:46+02:00

If you have a claim, you should contact your chosen insurance partner or if you opted for an operating lease, you should pass through your operating lease’s insurance agent

Can I contact my own insurance partner?2024-04-25T09:44:25+02:00

Of course you can contact your own insurance partner. We work with a number of partners to unburden you of the whole insurance process inasmuch as possible.

What types of insurance policies do you offer?2024-04-25T09:43:42+02:00

For insurance purposes we work with a number of partners, and we regularly compare these partners’ service and term and conditions.

Frequently asked questions about our fleet solutions

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Is there a major difference in price between a second-hand vehicle and a new vehicle?2024-04-04T11:30:33+02:00

A second-hand vehicle that is less than 2 years old and has clocked up less than 30,000 kilometres can be up to 10 to 25 % cheaper than a new vehicle.

An opportunity worth considering, don’t you think?

What fleet solutions do you offer?2023-09-08T10:08:31+02:00

EVshop offers bespoke solutions, whether you’re looking for one or several cars. Our experts will look for the right package together with you.

Do you only sell second-hand cars?2023-06-27T15:16:52+02:00

We sell both second-hand and new vehicles. Contact us and tell us about your specific requirements.

Where do the cars come from?2023-07-05T10:38:23+02:00

We have partnerships with a number of reputable dealers across Europe; the cars are inspected on the basis of more than 100 criteria and are still under warranty.

Frequently asked questions about taking over your current car

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What type of cars does EVshop buy?2024-04-04T12:47:55+02:00

EVshop purchases 100 % electric vehicles only.

Our mission is to make electric driving more affordable, and we see to a super speedy delivery

Should I take my car in for its MOT before I sell it to EVshop?2024-04-04T12:48:28+02:00

No, there is no need to take your car for its MOT if you want to sell it via EVshop.

If you ask us to sell your car, we take care of the MOT prior to the sale, its car pass and registration certificate.

Do I have to buy a new car if I want you to organise the sale of my current car?2024-04-04T12:49:06+02:00

No, EVshop offers a sales package to sell your car on the market and you do not need to buy another car.

The car we are selling on your behalf remains in your possession until it has been sold to the new owner.

Frequently asked questions about battery condition analysis

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What happens if a used electric car’s battery needs replacing?2023-09-11T08:29:31+02:00

Replacing a car battery can be costly, but it is important to note that batteries in electric cars are designed to last a long time – often more than the life of the car itself. Still, costs can vary depending on the make and model of the car. Performing a battery test before buying a used electric car can help you avoid unexpected costs.

How does battery condition affect the driving range of a used electric car?2023-09-11T08:30:48+02:00

Just like the battery in your smartphone decreases in capacity over time, the battery in an electric car can also show wear and tear. This wear can result in reduced range, meaning you can drive fewer kilometres on a full charge. Therefore, it is essential to know the condition of the battery before purchase.

What is the importance of a battery test when buying a used electric car?2023-09-11T08:39:56+02:00

The battery is one of the most crucial components of an electric car. A battery test provides insight into the health of the battery, which affects the driving range, performance and lifespan of the car. By conducting a battery test, you can ensure that you buy a vehicle that meets your expectations.

Frequently asked questions about charging

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Is it wise for me to charge my EV a lot on a fast charger ?2024-04-04T13:17:06+02:00

We would advise against doing so. Frequently charging your car at a fast charger has a major impact on the battery because it constantly has to go in the “red”. This also means that you will reduce the service life of your battery over time. Of course you can use a fast charger but try to keep it to a minimum.

So, if you were to go on holidays, fast charging your car will not be a problem whatsoever!

I want to travel to the south with my EV, can I do so without suffering from charge anxiety?2024-04-04T13:17:48+02:00

Of course you can, but it will take a little organising before you set off on your travels. Plan your itinerary beforehand along roads with plenty of charging points (via an app). Double- check that you can use your charge card all over Europe to avoid any unpleasant surprises. Be mindful of the distance you can travel on a full charge.

Tip: try to make sure that the battery remains at a charge of between 20 to 80 % so that you don’t have to fast charge for more than 15-30 min.

Can my power grid handle charging an EV?2024-04-04T13:18:53+02:00

Absolutely! Depending on the power that comes into your home, your car will charge slower or faster. We would advise you to discuss this with your electrician.

Is it best to install a charging station/wallbox at home or to charge via wall socket?2023-09-11T08:18:07+02:00

It is best to have a charging station/wallbox installed. Charging via wall socket takes much longer than via a charge post/wallbox. A charge post/wallbox has more advantages than regular charging via wall socket, such as faster charging, remote control with an app and fire safety.

When is the best time to charge my car when I am at home ?2023-09-11T08:19:26+02:00

It is best to charge it during the night at a low speed to limit the load on your electricity grid and leave in the morning with a full battery. Also limit the number of appliances that are on at the same time such as dishwasher, washing machine, tumble dryer so that there is not too high a peak in your consumption regarding the capacity tariff.

I don’t have a charging station at home yet, can EV shop take care of this too ?2023-09-11T08:22:28+02:00

We do not install charging stations ourselves but we can put you in touch with one of our partners for this purpose.

If you live in a flat without parking facilities, you can apply to the municipality. It must install a charging station within 200 metres of your home if it is not already there.

How do I know where I can load all publicly ?2023-09-11T08:23:20+02:00

You can use various applications to see where charging stations are available for public charging, both along motorways and in municipalities and cities and possibly at companies that provide charging stations for third parties.

Do you also install charging stations2023-09-11T08:53:06+02:00

We work with a regular partner for the charging stations to relieve you of as many worries as possible.

Frequently asked questions about after-sales service

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Can I visit EV shop for maintenance or repairs?2023-09-11T08:21:32+02:00

No, you can go to an authorised dealer (make of your car) in your area who is obliged by European legislation to service or repair your car.

Our modus operandi

We examine your needs together.

We offer you professional advice on what vehicle will best suit your needs.

We prepare an offer.

We look at the financing solution that might suit you.

We take care of everything

From advice to delivery and after-sales service. EV Shop takes care of everything.

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